damaged roof

If you’re dealing with something catastrophic, like a house fire or flood damage, you’re likely going to be working with your insurance company to file a claim so you can recoup your losses and restore your home. 

Your insurance company may refer you to a restoration company they partner with for these types of situations. 

The reality is, most insurance companies work with preferred contractors to save money, because the contractors agree to work for a lower rate in exchange for the referrals they get from the insurance company. 

You might be wondering if you have to use your insurance company’s restoration company. The answer is no. You’re under no legal obligation to do so. In fact, we encourage you to do your research and hire the contractor that is the right fit for your needs. 

READ MORE: Read This Before You File a Claim on Your Property

How do I find the right restoration company to use? 

There are a few things you can do to make sure you are hiring the right restoration company for you. 

Tap into your network for recommendations: Start by asking friends, family, neighbors, or colleagues for recommendations. You can also research online through review websites, forums, or social media platforms to see what others are saying about local restoration companies. Choose a restoration company that prioritizes excellent customer service and maintains clear communication throughout the restoration process.

Check credentials and certifications: Make sure the restoration company you're considering is properly licensed, bonded, and insured. Look for certifications from industry organizations such as the Institute of Inspection, Cleaning and Restoration Certification (IICRC) or the Restoration Industry Association (RIA). These certifications indicate that the company meets industry standards and has received proper training.

Look at the restoration company’s experience: Look for a company with extensive experience in the type of restoration work you need. Whether it's water damage, fire damage, mold remediation, or other services, a company with specialized expertise in your specific situation is crucial.

Ask about the restoration company’s equipment and technology: A reputable restoration company should have access to advanced equipment and technology for efficient and effective restoration work. Inquire about the tools and techniques they use to make sure they can handle your restoration needs appropriately.

Consider whether the restoration company has a local presence: Consider working with a local restoration company with a strong presence and reputation in your community. Local companies are often more familiar with local regulations, building codes, and suppliers, which can streamline the restoration process.

Give DRYmedic a Call Today

At DRYmedic, we understand how important it is to work hand-in-hand with insurance so you can resume your quality of life. We have extensive experience navigating insurance claims and will work with your insurance company to handle all of the necessary paperwork. We’re here for you. Call us today at (919) 503-5371 or contact us online.